Topics

Black Tie Day Offer

• The Black Tie Day Offer
• Return Guidelines for the Black Tie Day Offers
• Terms & Conditions

Delivery

• Delivery info
• How will my order be delivered?
• Countries we deliver to

Exchange & returns

• Return label
• Have you received my return?
• How long after delivery do I need to return?
• How long does it take for me to get a refund?
• How to exchange
• How to return

Orders

• Where is my order?
• Why have I not received an order confirmation?
• Can I cancel or change an order?

Payment

• Is it safe to order online?
• I can't place an order – what am I doing wrong?
• How do I use my promotion code?
• Payment methods

FAQ

• GDPR - General Data Protection Regulation
• How can I find out my size?
• How can I track my order or view my history?
• Countries we deliver to
• How do I create an account?
• Do you have a store that I contact or visit?

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