If you’re experiencing issues during checkout, please first ensure that all details are entered correctly and that you meet the requirements for your selected payment method. You can also try clearing your browser cookies and confirming that JavaScript is enabled.
If the problem persists, please contact our Customer Care team. To help us assist you as efficiently as possible, kindly provide the following information:
- The device you are using (computer/laptop, tablet, smartphone)
- Your operating system (Windows, macOS, etc.)
- The browser you’re using (Chrome, Firefox, Safari, etc.)
- Whether you are logged into your Tiger Society account or checking out as a guest
- The item you are trying to purchase, including size and colour
- Your chosen payment method