If you choose to pay with Klarna Invoice (available in Sweden, Finland, Germany, Austria, the Netherlands, and Denmark), your invoice will be issued directly by Klarna, not by us. Your payment will be withdrawn from your bank account once you have settled the invoice with Klarna.
If your order or payment is declined, please reach out to Klarna directly, as this part of the purchase process is handled by them.
To extend your payment deadline, you can log in to your Klarna account or contact Klarna Customer Service for support.
When returning items, the invoice will be cancelled or adjusted once the return has been registered at our warehouse. If you have already paid, Klarna will send you instructions regarding your refund after we have processed the returned goods.