We aim to process your return and refund within three business days of receiving your parcel. Once processed, we will send you an automated email confirming receipt. In the case you are expecting a refund, this email will confirm this too.
After receiving the e-mail, please allow another 5-10 working days for the refund to be credited to your account. Processing times vary based on your bank or card issuer.
If you have any concerns about your return or refund, please contact us for assistance.