If you want to return or exchange a gift, please send us the giver’s order details so we can help you with an exchange or a return. Please note that we can only help with exchanges of the same item.
If you would like to return a gift, we can, due to security reasons, only make a refund to the giver’s bank account or credit card. If the giver sends us their written consent from the email address they used to place the order, we can arrange for a voucher you can use in the webshop.