During the sale on our website, you might experience longer delivery times. We do our absolute best to deliver as fast as possible but kindly ask for your patience.
You should expect 2-4 days longer delivery time than usual.
For more shipping information, please go to the topic "Delivery" in the Help Center.
We do not have the possibility to speed up the packing and shipping process on a specific order. All orders are being handled in the order they were entered.
Please also be aware that we can't change or cancel the order during the sale. If you regret the purchase, we simply would like you to return the order by using the prepaid return label in your parcel.
We might turn off the option "Express shipping" in the peak periods of the sale, but then it won't even be an option for you to choose. If the "Express shipping" is available for you to choose from, we will and can deliver with Express delivery.