[DK]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/DK]
[SE]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/SE]
[DE]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/DE]
[FR]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/FR]
[GB]
Unfortunately, we are unable to offer exchanges for customers in the UK as we cannot send exchanges to countries outside the EU due to customs regulations.
If you wish to exchange your product, simply just return it and place a new order
Please check our instructions on how to return from the UK here.
N.B.: You are required to contact us before attempting a return as you will need a proforma invoice to ensure your return can re-enter the EU.
[/GB]
[BE]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/BE]
[NL]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/NL]
[FI]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/FI]
[IE]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/IE]
[NO]
Unfortunately, we are unable to offer exchanges for customers in Norway as we cannot send exchanges to countries outside the EU due to customs regulations.
To receive a different size or color of an item you ordered or an altogether different item, please return your order to us by following the return instructions and placing a new order on the website.
You must return your product or notify us of your intent to return goods within 14 days after delivery.
- Pack all the items you wish to return – ideally in the original parcel provided.
- Please fill out the return form, tear it off, and include it in the parcel.
Including the form helps us to process your refund faster. - Please contact us and we will help you with your return, including the prepaid return label and preparation of a proforma invoice for customs clearance.
- Attach the prepaid return label to your parcel.
The label contains the return address and tracking number. - Please take the parcel to your nearest PostNord service point. For tracking your parcel, please visitwww.postnordlogistics.no.
- We recommend that you obtain proof of postage (receipt) when returning goods to us.
The moment we receive your returned parcel we will arrange your refund and a notification e-mail will be sent to you. If you have any questions regarding your return, please contact us.
ARRANGE THE RETURNS YOURSELF
You have the option to arrange a return shipment yourself through any postal courier within 14 days. In this case, you will be responsible for the full cost of returning the parcel and the products will be your responsibility until they reach our warehouse. Please make sure to fill out the Return Form at the bottom of the Delivery Note enclosed with your order and enclose the Return Form with your products in order to process your refund correctly.
Returns address:
SGL Fulfillment & Distribution A/S
Jernholmen 49
2650 Hvidovre
Denmark
[/NO]
[ES]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/ES]
[AT]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional chargeswithin 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/AT]
[CH]
Unfortunately, we are unable to offer exchanges for customers in Switzerland as we cannot send exchanges to countries outside the EU due to customs regulations.
If you wish to exchange your product, simply just return it and place a new order
Please check our instructions on how to return from Switzerland here.
[/CH]
[CA]
Unfortunately, we are unable to offer exchanges for customers in Canada as we cannot send exchanges to countries outside the EU due to customs regulations.
If you want to return your order or part of it, you need to send your product(s) or notify us with your intent to return via letter, e-mail, or phone within 14 days of the delivery of your order. A refund will be made, including the original handling fee, once we have received the returned goods. To return, simply follow the steps below:
- In order to return your item(s) to the EU you will need a pro forma invoice for customs clearance. Please contact customercare@tigerofsweden.com with your intent to return and we will prepare this for you and send it to you via e-mail along with further instructions.
- Pack all the items you wish to return – ideally into the original parcel provided.
- Please fill out the return form, tear it off, and include it in the parcel. Including the form helps us to process your refund faster.
- Return your product with your selection of carrier. We recommend obtaining a receipt from your selected postal service as proof of postage as well as a tracking number to be able to follow your return shipment.
N.B. You will be responsible for the full cost of returning the parcel, and the products will be your responsibility until they reach our warehouse.
Once we have received your returned goods, we will process your refund and a notification e-mail will be sent to you. You can expect your refund within 5-10 business days of us receiving the returned goods.
For more information about our returns procedures, please read through our terms and conditions.
If you have any questions regarding your return, please email customercare@tigerofsweden.com.
Returns address:
IC Group A/S (Tiger of Sweden)
Priorparken 412
DK-2605 Brøndby
Denmark
[/CA]
[IT]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/IT]
[EU]
We want you to be completely satisfied with your Tiger of Sweden order. Therefore, we offer an easy exchange service that is free of additional charges within 14 days after you received your order.
If you wish to exchange your product for a different size or color, please contact us within 14 days after delivery.
[/EU]