We aim to process your return and refund within 3 days of receiving your parcel. Once fully processed, we will send you an automated email confirming its receipt. In the case you are expecting a refund, this email will confirm this too.
After you have received the e-mail, please allow another 5-10 working days for the refund to be credited to your account. The amount of time this takes will depend on which bank or card issuer you have.
In case you are worried about your return or your refund, please contact us.