While we provide you with prepaid return labels (with the exclusion of customers shopping from Canada), returns are not complimentary.
When returning goods, a return fee will automatically be deducted from your refund. The return fee is the equivalent of a standard return fee and will be deducted whether you paid for shipping or not.
Please refer to the following table for the return fee applicable to your market:
|
Austria (excl. Riezlern) |
9€ |
|
Belgium |
8€ |
|
Canada |
Returns are not prepaid. All customers ordering to Canada are asked to organize returns at their own cost. Thus, no additional fee incurs. |
|
Denmark (excl. Faroe Islands and Greenland) |
39 DKK |
|
EU (Bulgaria, Croatia, Cyprus (excl. the part of the island governed by Turkey), Czech Republic, Estonia, Greece (excl. Mount Athos), Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia) |
17€ |
|
Finland (excl. Aland Islands) |
8€ |
|
France (excl. Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, Monaco, Saint Pierre, Wallis and the Futuna Islands, and New Caledonia) |
8€ |
|
Germany (excl. Island Helgoland, and area of Busingen) |
6€ |
|
Ireland |
11€ |
|
Italy (excl. Campione d´Italia, Livigno, San Marino and Vatican City) |
11€ |
|
The Netherlands (excl. Aruba and the relevant territories of the (Dutch) Antilles) |
8€ |
|
Norway (excl. Svalbard) |
149 NOK |
|
Spain (excl. Canary Islands, Ceuta, and Melilla) |
11€ |
|
Sweden |
49 SEK |
|
Switzerland |
30 CHF |
| United Kingdom (excl. Isle of Man, Jersey, and Guernsey) | 15 GBP |