While we provide you with prepaid return labels through our returns portal, returns are not complimentary.
When returning goods, a return fee will automatically be deducted from your refund. The return fee is the equivalent of a standard return fee and will be deducted whether you paid for shipping or not.
Please refer to the following table for the return fee applicable to your market:
| Bosnia and Herzegovina, Cyprus (excl. the part of the island governed by Turkey), Malta & Iceland | 24.99€ |
| Canada | 24.99 USD |
|
Denmark (excl. Faroe Islands and Greenland) |
59 DKK |
|
EU-countries: Austria, Belgium Bulgaria, Croatia, Czech Republic, Estonia, France (excl. Guadeloupe, French Guiana, Martinique, Réunion, Mayotte, Saint Pierre, Wallis and the Futuna Islands, and New Caledonia), Finland, Aland Island, Greece (excl. Mount Athos), Gibraltar, Guernsey, Hungary, Ireland, Italy (excl. Campione d´Italia, Livigno, and Vatican City), Latvia, Lithuania, Liechtenstein, Luxembourg, Macedonia, Monaco, Moldova, Netherlands, Jersey, Malta, Poland, Portugal, Romania, San Marino, Spain (excl. Canary Islands, Ceuta, and Melilla), Slovakia, Slovenia, |
15.99€ |
| Non-Eu countries: Albania, Andorra, Armenia, Serbia, Georgia, Montenegro, Turkey | 15.99€ |
|
Germany (excl. Island Helgoland, and area of Busingen) & United Kingdom |
9.99€ |
|
Norway (excl. Svalbard) |
149 NOK |
|
Sweden |
59 SEK |
|
Switzerland |
19.99 CHF |
|
International (Mexico, USA, South Africa, Bahrain, Cambodia, Hong Kong, Indonesia, Japan, Kuwait, Malaysia, Maldives, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, United Arab Emirates, Vietnam, Australia, New Zealand) |
Currently free returns |
|
Faraoe Island, Greenland & Isle of Man |
Customers arranges their own return |