If you want to return your parcel with the prepaid return label for UPS (that you received from us), we recommend you to either
- drop off the parcel at a drop-off point https://www.ups.com/dropoff/?loc=en_de
- contact UPS directly to arrange a pickup https://www.ups.com/de/en/help-center/contact.page?
- schedule a parcel collection https://wwwapps.ups.com/pickup/schedule?loc=en_DE#/
Example of how to schedule a parcel collection: